Front Desk Agent / Администратор отдела приема и размещения - вакансия 8354924

Sheraton Moscow Sheremetyevo Airport Hotel


Дата обновления: 03.06.2021

Город: Москва

Категория: Туризм / Гостиницы / Рестораны

Зарплата: 40000

Тип занятости: Не имеет значения


Текст вакансии:


Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Responsibilities: Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Provide high level of service according to company’s standards What we’re looking for: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details Fluent English (written & oral) and Russian native Higher education degree preferred You must have the ability to work varying shifts, including evenings, weekends, and holidays Previous hospitality related experience and knowledge of Opera PMS preferred We’ll support you in and out of the workplace by offering: Stable work in accordance with Russian Labour Code in international company Free meals in hotel cafeteria, medical insurance Opportunities for professional and career growth Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs Shuttles from metro station "Rechnoy vokzal" till the hotel


Контактное лицо: Olesya Frolova



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