Service Desk Analyst - вакансия 7875314

Veeam Software


Дата обновления: 21.04.2021

Город: Владивосток

Категория: Маркетинг / Реклама / PR

Тип занятости: Не имеет значения


Текст вакансии:


Veeam – provides trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 170 top industry awards. Corporate Information Systems is one of the youngest departments in our company. Their primary task is to create and support business applications for other Veeam Software divisions. Currently we are looking for a new team member who will support Veeam’s main web portals.
Receiving and processing users’ applications Handling users’ issues independently or handing them over to a more senior specialist Documentation and support for the user knowledge base Possible participation in the development and testing of the functionality of our company’s internal information systems
REQUIREMENTS:
Ideally, 2+ years of work experience Mandatory knowledge of English sufficient to be able to read technical documentation, to communicate (and to carry out tasks) in writing and in conversation with English-speaking users Experience with software and hardware troubleshooting Knowledge of the differences between CRM, CMS and CSS The desire and ability to learn new things quickly and independently
ADDITIONAL REQUIREMENTS:
Knowledge of ITIL, ITSM Deep understanding of the software life-cycle process Deep understanding of the testing process and experience with its practical implementation Work experience with Postgres, Vertica Knowledge of REST, SOAP, HTTP Knowledge of Selenium, API testing experience Software development experience Knowledge of the principles of distributed systems Knowledge of testing automation tools: TestNG, JUnit, NUnit etc. Knowledge of programming languages: C++, Python, C# Knowledge of how relational databases work Experience with load testing

Full remote work Working schedule from 9-10 PM (MSK) Competitive salary Modern, energetic multinational working environment Salary ranges depending on skills and expertise Regular assessment and salary/positions review (at least once a year) Employment according to the Labor Code of the Russian Federation, “white” salary, 28 days paid annual leave + additional time off depending on the work results (up to 12 paid days off per year) An extended medical insurance policy A partial compensation of costs on fitness Excellent learning opportunities in the team of young and talented people


Контактное лицо: Китайкина Анастасия



Контактные данные:

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